Skip to Main Content

IT Service Desk Guest Services

Welcome to the IT Service Desk Guest Services. Use any of the tiles below to submit request for IT Services.

Help with Passwords 

You can reset your own Network, Email and CUNYfirst passwords by using self-service links

Click here for help with Passwords

Help with WIFI & Wireless Devices

Connecting to YCWIFI and help with configuring your wireless devices

 Click here for help with Connecting

Printer & Computer Issues

Having trouble with the computers or with printers, printing or scanning?

Click here for help with Technology

Help with

CUNYfirst, Blackboard, Degreeworks, CUNY Portal

Click here


All Other Technology Support

Click here for all other help



  • Always save your work at regular intervals. Machines can fail without warning.

  • Cardinal Reserve may be used to reserve computers in advance but if there should be any system failures the reservation is not guaranteed

  • Visit the IT Service Desk if you have any issues with your Print Job

  • Computers are only as good as they are maintained but reporting issues to IT insures we are all part of the solution to keep them in great working order