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Institutional Effectiveness Framework

Institutional effectiveness definition, framework, and process

What is Institutional Effectiveness?

Institutional Effectiveness is defined as the degree to which York College students attain success in achieving Institutional Learning Outcomes (ILOs) and Student Success Outcomes (SSOs) through investments in organizational capacity and student learning. Institutional effectiveness responds to the needs of our stakeholders, accomplishing our mission and goals, and planning, assessing, and deploying our resources so that students can effectively achieve ILOs and SSOs.

The Institutional effectiveness framework encompasses two overlapping areas of planning and assessment:

Organizational capacity – i.e., York College’s ability to assess the extent to which it fulfills its mission through sound management and strong operational processes; and

Student learning – i.e., York College’s ability to assess the extent to which it is helping students achieve learning outcomes

Figure 1: Institutional Effectiveness Framework

IE Framework

ILOs and student success outcomes (SSOs) (e.g., graduation rates, retention rates, completion rates) act as driving forces for assessment in both the organizational capacity and student learning areas, so that the College can more effectively conduct evidence-based decision-making to improve student achievement