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General IT Services

There are a variety of ways to get IT services. Walk-up, by phone or via self service portal are just some of the ways to get attention for your technology needs.

Call Center Support Ext. 5311
The York College IT Support Call Center

Standard IT Services
Standard IT services can be requested via contact to our Call Center at Ext. 5311 while on campus or 718-262-5311 off campus. You can also request standard IT services by using our IT Service Desk Self Service Portal for all Students, Faculty and Staff only.

Computer Access & Email Account Requests
Request for accounts which provide computer access to network resources and email is sourced via authorized onboarding processing departments. Below are details on how this works and who you need to contact if you have this need.

Walk-Up Services
These Walk-Up services are available during normal Library business hours at the IT Service Desk Library location on the third floor of the Academic Core room AC-3G01.

My Remote Access Services
Visit this page for information on mobile access to campus technology and other resources

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IT Support Virtual Office Hours

Welcome to the IT Support - Virtual Office Hours

Log in using your CUNYfirst credentials (e.g.

Services: Password Resets, Wifi, Wireless Device Config,
Remote Access, CUNYfirst and Blackboard and HyFlex Support

Days Hours
Monday-Friday 9AM-7PM

Please make sure to submit your question to get in the queue. During peak times there could be delays. We appreciate your understanding. Drop in anytime during hours of coverage or use link to submit IT related support needs

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