Hours of Technical Phone Support - 718-262-5300/5311
- Monday through Friday 9:00 AM - 5:00 PM
- Saturday 8:00 AM - 4:00PM
Locations for Support
- Welcome Center in the Academic Core Guy R. Brewer Blvd. entrace - use the sign-in Kiosk for help
- Media Services located in room AC-1G01F (F Corridor side) - support for reserving media and events equipment for all audio and visual needs
- Wireless & Mobile Device Support - by using the following link during our normal hours of operation: QLESS Flex Appointment
Additional Methods of Contact
- YConnect Self Service Portal - best way to get your issue in front of our customer care reps. We will respond during normal business hours.
- QLESS Kiosk at the Welcome Center or the link here Monday - Friday 9AM-5PM
- firstname.lastname@example.org Monday - Friday 5PM-8PM to contact IT Support.
Off Hours Contact
Please fill the Report Tech Issue form during off hours as this will insure your issue is reported and will be addressed during our normal hours of operations.
If you are not a member of the campus network please contact the college during business hours at 718-262-2000 and listen to the main greeting for a list of departments you may select based on your inquiry or need.